BREAK/FIX
Services

A professional technician will visit your location to analyze and determine the issues your devices are having and provide a remedy. Break/Fix Calls are charged by the hour. Minimum Charge of 1x Hour applies. Parts are additional if needed.

B&W Devices: $89.00 per hour
Color Devices: $95.00 per hour
Large Format or Light Production Devices: $125.00 per hour

Full Service Maintenance Plan

This agreement is a yearly agreement covering One year of Service or a Specified Print Volume, whichever comes first. This plan includes All Labor/Service & All Parts. Supplies/Consumables are optional. All manufacturer recommended preventative maintenance, along with any necessary service calls are included.

All-Inclusive Cost per Print Service Plan

This service plan is a CPC/ Pay as you Print Plan. It is an all-inclusive service plan covering parts, related service/labor and all end-user replaceable supplies, except paper. This is one of our most popular plans and can be contracted for up to five years and is well paired with the Lease of the Office Fleet.